Korea Laser Eye Surgery Reviews and Complaints: Which Should Change Your Plans?

Reading Korea laser eye surgery reviews and complaints the week before your long weekend, and wondering which of them should actually change your plans?

By Dr. Kim Sang-Myung, Ophthalmologist

Woman placing her chin on a slit lamp during a pre-surgery eye examination

Which complaints should change your plans?

Read on before you book the flight.

You'll come away knowing which complaints point to a real problem, what decides the cost, how LASEK compares with the other methods and how long recovery takes. With that, you can check a Korean clinic against your own eyes and your budget.

Hello, I'm Dr. Kim Sang-Myung, an ophthalmologist at Sky Eye Clinic in Seoul and a full member of the Korean Society of Cataract and Refractive Surgery. Vision correction is my field.

Ten ophthalmologists work here, in separate centers for vision correction, cataract and presbyopia, and retina and glaucoma. Our surgeons are named on a public page, and we close every Thursday for equipment inspection.

I wrote this because a complaint that sounds alarming online often describes normal LASEK healing, while the complaints that matter get buried under it.

The complaints worth acting on are about the exam, a surgeon you never met, and aftercare once you're home, and you can check all of them before booking. Complaints about pain and blur in the first week after LASEK usually describe normal healing: discomfort for up to 3 to 4 days and blurring for 5 to 7.

You can write in English, and having the complaint and your own number side by side makes any answer easier to weigh.

When I read Korea laser eye surgery reviews and complaints, the same few patterns come up. Each one has a check you can do before you book.

“They chose my surgery before examining me”

This one deserves attention. A method picked from a prescription alone skips the measurements that decide whether your cornea can take it. Here, your doctor confirms the procedure and the final fee at your exam, once the measurements are in. Whichever clinic you consider, ask whether the method and the fee are confirmed after the full exam.

“I never knew who operated on me”

This is checkable before you fly. Look for surgeons named with their credentials, and for a first visit where you meet your doctor. At our first visit, the doctor examines your eyes with a slit-lamp microscope and holds the pre-surgery consultation. On surgery day, the doctor examines your eyes again after the operation and explains the result. The same medical team supports you from examination and consultation through surgery and the key post-operative checks.

“Nobody warned me LASEK would hurt for days”

Mostly an expectation gap. LASEK removes the surface layer of the cornea, about 50 micrometers, and that layer has to grow back. Discomfort for up to 3 to 4 days and blurring for 5 to 7 days is the expected course. What should prompt a call is pain that gets worse after the first few days, or vision that drops instead of slowly clearing.

“I flew home and had no one to call”

This is the one that worries me most. Before you leave the clinic on surgery day, you go through aftercare instructions and discuss your follow-up appointments. The CDC's medical tourism guidance adds two steps on your side: get copies of your medical records before returning home, and arrange follow-up with a local provider before you travel. An eye doctor at home who has agreed in advance to see you turns a worrying evening into an appointment.

What does the first exam check?

A complaint that sometimes appears is “they told me I wasn't a candidate after I'd flown in.” It's disappointing, and it's also the exam doing its job. Our first visit runs through these steps:

Sky Eye Clinic in Banpo-dong, Seoul
  • auto-refraction, which measures myopia, astigmatism and the curvature of the cornea
  • eye pressure; normal is 10 to 20 mmHg, and a higher reading leads to a detailed glaucoma exam
  • corneal topography, which maps the corneal surface to detect keratoconus and irregular corneas
  • fundus photography of the retina and optic nerve
  • further precision tests to plan the surgery
  • an optional Avellino corneal dystrophy DNA test; if it's positive, surgery is avoided
  • a one-to-one session with a counselor, then the doctor's exam and consultation

Risks and side effects to know

If your results show a condition that rules out surgery, the team explains it during your consultation. Serious visual side effects, although rare, have happened when surgery went ahead despite an exam result advising against it. Sending an earlier exam result or your prescription history before you fly lowers the chance of that surprise, because a prescription that has moved within the past year is already a reason to wait.

Methods: is LASEK the right one for your cornea?

LASEK removes the surface epithelium and treats the layer beneath it, leaving the most corneal tissue behind. That's why it's the direction we take when the cornea is thinner than a certain threshold. Dry eye after LASEK tends to be milder than after LASIK. Corneal haze can develop, mainly in high myopia. We offer standard LASEK, Amaris Red LASEK and 2Day LASEK; details are on our LASEK page.

LASIK creates a flap about 160 micrometers thick, and the early discomfort usually lasts about half a day. Dry eye may persist longer than after LASEK, and flap-related complications are possible. New SMILE LASIK uses a 2mm micro-incision with no flap, and face washing, basic makeup and light exercise are possible from the next day. If you want the thickness question in more depth, our post on how your cornea decides between LASIK and LASEK covers it.

Doctor's note

Some of the LASEK complaints you'll read come from people whose corneas left them few other laser options. When the cornea is thin for the correction, I'd choose the slower recovery over removing tissue the cornea can't spare. A week of blur is a planning problem. A weakened cornea is a medical one.

What decides the cost of laser eye surgery in Korea?

Another complaint you'll see is that the price changed after the exam. Usually that means the measurements changed the method, for example from LASIK to LASEK, or to a different LASEK option.

The method and its variant matter most, and the exam sets them. Whether you treat one eye or both comes next. Ask about each, so two figures you compare cover the same things.

Your own costs count as well. LASEK keeps your vision blurred for 5 to 7 days, so it usually means more hotel nights than a flap-free method, and you'll want a follow-up visit with an eye doctor back home.

To get the figure for your case, ask on WhatsApp what LASEK, or whichever method you're weighing, would cost with your prescription and what that figure covers.

Recovery: how many days should you plan for LASEK?

Say you're 27, you teach English in Tokyo, your glasses read -4.75, and you have a four-day weekend. Here's how I'd think it through.

If your cornea is thick and regular, a flap-free method might fit a short trip. If it turns out thin and LASEK is the right call, four days means flying home while your vision is still blurred and before the surface has finished healing. In that case I'd tell you to save LASEK for a longer school break.

The days themselves: we're closed on Thursdays for equipment inspection and on Sundays and holidays, and Saturday hours, 10:00 to 14:30, are for exams and surgeries only. The surgery takes about 15 minutes, though that varies with the method. Afterward you rest in the recovery room, the doctor checks your eyes, and you go home with aftercare instructions.

If you already know your break dates, send them on WhatsApp and ask whether they would leave enough days if your corneas turn out to need LASEK. A booking is easier to move than a recovery.

Who should wait, and what can go wrong after LASEK

Common and temporary: discomfort, tearing and light sensitivity for the first few days, blurred vision for about a week, dryness, and glare or halos at night that often ease over the following weeks. Less common: corneal haze, mainly in high myopia, and some residual refraction. Rare but serious: infection while the surface is healing.

The US FDA describes situations where laser correction may not be right, or where waiting makes sense: a prescription that changed within the past year, pregnancy or nursing, an autoimmune disease or poorly controlled diabetes, medication that affects vision, and contact sports with frequent blows to the face.

After you fly home, keep to your drop schedule. Pain that worsens instead of easing, vision that gets worse, increasing redness or discharge, or a bandage lens that falls out early means seeing a local eye doctor that day. Bring the records you took home from Seoul.

Checking Sky Eye Clinic against this list

We opened in 2007 as Gangnam Bright Eye Clinic and were renamed Gangnam Sky Eye Clinic in 2008. Several of our doctors had LASIK or LASEK themselves before recommending it. The clinic lists English, Japanese and Chinese, and we're at 723-26 Banpo-dong, Seocho-gu, about a five-minute walk from Nonhyeon or Sinnonhyeon Station.

Overseas patients can book a consultation. Send a photo of any recent eye exam result on WhatsApp with the complaint you keep coming back to, and ask: “Would this apply to my eyes, and which method should I be reading about?” On your first visit, your doctor examines your eyes in person and recommends the approach that suits them.

Results vary by individual.

Questions answered

Are online reviews a good way to choose an eye clinic in Korea?

Reviews tell you how people felt about the service and the first few days. They can't tell you whether your cornea suits a method. Use them to spot patterns about the exam, the surgeon and aftercare, then check those points directly.

Is LASEK more painful than LASIK?

The difference is afterward: discomfort can last up to 3 to 4 days after LASEK, compared with about half a day after LASIK, because the surface layer has to grow back.

How long does the surgery itself take?

About 15 minutes, though it varies with the method. You then rest in the recovery room, the doctor checks your eyes, and you receive aftercare instructions before leaving.

Can I communicate with the clinic in English?

The clinic lists English, Japanese and Chinese, and our WhatsApp Business account is in English. If you're unsure about any part of the exam, ask on WhatsApp before you book.

Should I bring my old prescriptions or exam records?

Yes. Earlier prescriptions show whether your numbers have been stable over the past year, which the FDA lists as a condition for laser correction. Records from a previous eye exam are also worth bringing.

Get your free consultation before you decide

  • Free consultation and checkup, even if you decide against surgery
  • Same price as Korean patients, no overseas surcharge
  • Interpreters in English, Japanese and Chinese
Book your free consultation →

Patient reviews

What patients say, straight from Google

Real reviews posted by patients on Sky Eye Clinic's Google Maps listing, shown here as written. Click the arrows or swipe to browse.

sangho choi

2 weeks ago

I am very satisfied because everything from the examination to the surgery was kind and systematic! The director and all the doctors explained everything meticulously, so I felt at ease during the surgery. My vision turned out great, so I am extremely satisfied~!

Lee Ji-won

2 weeks ago

Having worn glasses and contact lenses for a long time, I experienced significant eye dryness and daily inconvenience, so I finally decided to undergo vision correction surgery. While researching various ophthalmology clinics, I chose this place based on its excellent reviews and reputation. Upon entering the clinic, I was deeply impressed by the clean facilities and the friendly staff who welcomed me.

Yoon Ji-hwan

2 weeks ago

I felt confident because they explained exactly what was necessary without any unnecessary treatment. The director and staff were all kind, and the overall hospital system was well-organized, so I had a comfortable surgery. The facilities were clean and nature-friendly, so I felt at ease during my stay before returning home.

Hong Hyeon-taek

2 weeks ago

I had LASIK surgery and I am really satisfied! They handled everything from the examination to the consultation thoroughly and kindly, so I felt at ease undergoing the surgery. My vision is clear even after the surgery, and it is so convenient to be able to live without glasses! The staff were also kind, which made the experience even more satisfying 😊

wnWnsl

2 weeks ago

Thanks to the clean facilities and comfortable atmosphere, I felt so at ease during the examination, even though I was nervous going there!! The staff here were also very kind; they explained everything in detail whenever I asked questions!

Emily Hwang

2 weeks ago

I tend to get nervous for no reason whenever I visit a hospital, but the staff here were kind and the treatment was thorough, so I felt comfortable during my visit! Most of all, I liked that they explained my eye condition in detail during the examination, and I felt confident because they answered my questions well without making me feel pressured.

Husky

2 weeks ago

It was my first visit, and I was pleased that the staff were kind and the director provided a thorough examination. I felt reassured because they explained everything in detail whenever I asked questions. The clinic was clean, and the overall atmosphere was comfortable, so I was satisfied. I would like to visit again if I need eye care in the future!

Lee Jung-min

3 weeks ago

I had Smart Nova-style surgery this Chuseok~ I was recommended the Smart Nova device because my myopia and astigmatism are severe, and I am very satisfied right now! It is a little blurry sometimes and clear other times, but they told me this is normal during the recovery process, so I think my vision will get better as time goes by! All the staff and the doctors were kind, so I had a great experience with the surgery~^^

chest

4 weeks ago

I finally got the vision correction surgery I'd been thinking about!! I had the surgery using the Smart Nova method, and I'm very satisfied with the procedure. They also took great care of me with pre- and post-operative care, so I'm going to tell everyone around me about this place!!! Haha.

Cho Hyun-jung

4 weeks ago

I had LASIK at SmartNova and I am satisfied because they were thorough with both the surgery and the examination! Since it was eye surgery, I looked into several places, and the price was reasonable as well.

Kang Bora

4 weeks ago

I visited with a friend for a LASIK surgery consultation! I heard that the entire process, from examination to surgery, is available in a single day! After the examination, the consultant explained everything thoroughly. Although there were various types of surgery, thank you for explaining everything so simply that I could understand it perfectly :D We decided to proceed with the surgery using the latest "SmartNova" equipment and had the surgery done on the same day. Thank you~~ hehehe

Haeun (HE)

4 weeks ago

After much deliberation, I finally decided to get vision correction surgery! Since only LASIK was available, I proceeded with CoWave LASIK. The entire process—from the examination and consultation to the treatment—was kind and excellent. After hearing the explanation, I felt even more confident knowing they provide excellent post-operative care. Since it is a well-known hospital with so many reviews, I decided to go ahead with the surgery with confidence. It hasn't been long since the surgery, but my vision is already clear, and I am really looking forward to my recovery. I have absolutely no regrets about this vision correction surgery!!!

Kim Song-i

4 weeks ago

There are so many ads these days, so I visited based on a recommendation from GPT. It is an established ophthalmology clinic with a large scale, which gave me confidence. The doctors were also kind, so I had a great consultation. I am a bit nervous about the surgery, but since they said they would take good care of it, I made the big decision to book an appointment.

Kwak Min-jin

1 month ago

I visited for a consultation regarding LASIK surgery. The staff were kind, and the consultation was excellent. Since it is my first surgery, I was scared at first, but thanks to the friendly consultation, I felt reassured, scheduled an appointment, and am planning to have the surgery.

Seoul, South Korea

1 month ago

Since I was a somewhat unique case, the examinations and consultations took longer than for others, and there were many procedures to complete, but they explained everything kindly. The detailed explanation regarding the procedure I was receiving gave me even more confidence, and I am fully willing to recommend this place to others.

Tae Hoon "Big Eyes" KIM

1 month ago

I visited the Sky Eye Clinic Cataract Center for my father's cataract checkup after seeing the partnership announcement, and wow!!!!! Is this a hotel?? The interior is so high-end~ lol. The director and the nurses were incredibly kind, they conducted a very thorough examination, and the guidance was excellent. I've never seen an eye clinic like this in my life~ lol. Our company made a great choice with this partnership~ Anyway, my father really liked it, and it's the best~ I definitely have to recommend it to my friends~ haha.

Joa Li

1 month ago

It was a pleasant visit because the staff and the doctor were all kind :) The interior was also very luxurious.. I am satisfied :)

Kim Tae-myung

1 month ago

After an eye exam, I had the recently released premium Smart Nova LASIK surgery, and it's a whole new world! Technology keeps improving, and I even received a discount, so I am extremely satisfied. The hospital itself is quite large and crowded, which makes me feel more at ease. The doctors are kind, and since an acquaintance of mine was also considering surgery after seeing my eye condition, I'm definitely going to recommend this hospital to them.

Reviews shown above are copied from Sky Eye Clinic's Google Maps listing.

Free consultWhatsApp Business · English